A case example of the Community Responder Team's work

Marco Marquez, a clinician and a COMPASS Community Responder, shares a case from the REST program: a client they had met months earlier was unhoused and initially unsure and ambivalent about accepting services. After multiple visits and repeated relationship-based conversations—helped by the staff member recognizing him from prior encounters—the client eventually said he was ready to accept help. The team then connected him to next steps, including an emergency housing program. Marco notes this pattern is common in the work: people may need time and repeated engagement before they feel ready, and COMPASS remains persistent in offering support whenever someone is willing to accept it.