The COMPASS crisis response team complements and supports the work of New Haven first responders to 911 calls and through outreach. The team consists of a social worker and a peer with lived experience.
COMPASS also meets with service system providers, advocates, faith leaders, and businesses to listen to their concerns about crisis response and collaborate to enhance coordination and integration of services.
The COMPASS Community Advisory Board of New Haven residents meets regularly to ensure that COMPASS remains true to community needs and values.
The COMPASS evaluation includes continuous quality improvement of the crisis team and assessments of COMPASS effectiveness for individuals served, the community, and the service system.